Do you have a natural flair for communication and a knack for creative problem-solving? Are you a people person? Consider a career in the Bioheat® fuel and HVAC industry as a customer service representative (CSR). CSRs interact with and handle customer responsibilities and provide support to office staff and service managers for daily internal operations. Read on to learn more about customer service representative jobs in this industry.
START CONNECTING WITH EMPLOYERSWho Bioheat® fuel and HVAC CSRs Are
Because Bioheat® fuel and HVAC CSRs interact with many different people, they are patient and polite with strong listening and speaking skills. A CSR works as efficiently and effectively as possible, analyzing situations, investigating problems, and determining solutions to create and maintain positive relationships with customers and fellow employees.
What Bioheat® fuel and HVAC CSRs Do
When you work as an Bioheat® fuel and HVAC CSR, you are the face of the company. CSRs work directly with customers on a variety of projects, listen and respond to customers’ needs and concerns, take orders, determine charges, oversee delivery and service billing or payments, schedule equipment service appointments, set up new accounts, research answers and solutions as needed, and do just about anything else a customer needs! Additionally, CSRs work closely with service managers and are often involved in the delivery dispatch process.
Where Bioheat® fuel and HVAC CSRs Work
CSRs work in the headquarter office of the Bioheat® fuel and HVAC company. Depending on a company’s needs, CSRs interact with customers in person or by phone, while working alongside other office staff, service technicians, and delivery drivers.
When Bioheat® fuel and HVAC CSRs Work
Hours vary based on the company’s business hours. However, Bioheat® fuel and HVAC CSRs typically work an 8:00 a.m. to 5:00 p.m. schedule or similar hours.
Why You Should Consider a Career as an Bioheat® fuel and HVAC CSR in New York
Become an Bioheat® fuel and HVAC CSR to achieve a fulfilling career that offers the opportunity to work with people, problem solve, and grow within the company. The best part? Every day as an Bioheat® fuel and HVAC customer service representative is always different!
START YOUR CAREER IN THE Bioheat® fuel INDUSTRY