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Working in the energy industry presents job seekers with ample opportunities for fulfilling careers. One such career path quickly gaining attention among recent trade school grads and those looking to enter the workforce is becoming a customer service representative for a local fuels and HVAC company. CSRs are often working on the frontlines, one-to-one with customers and potential customers to accurately describe their company’s services, policies, and procedures in a cohesive and easy-to-understand way. For this reason, customer service representatives in the industry are integral to their company’s conversion rates, sales, and overall success – making their positions some of the most valued in the fuels and HVAC sector. Keep reading to learn exactly what being a CSR in the industry consists of as well as the perks of this career from our experts here at Generation NEXT Energy Pros.
Is Becoming a Customer Service Representative Right for You?
Are you a people person? If you want to work directly with clients, then this is the position for you! As a CSR in the energy industry, you’ll be an expert troubleshooter and leave customers feeling positive about the entire experience. Furthermore, you will likely be the first-person new customers will encounter with their questions about service plans, deliveries, scheduling maintenance, and more! CSRs are skilled at teaching the customers what the company is all about, listening to their needs, and recommending products and services that will greatly improve their home comfort and convenience.
Related Post: Careers in the Energy Industry: More Than Just a Job
Why CSRs Are Integral to Customers’ Satisfaction
Customer service representatives in the fuels and HVAC industry are in direct contact with customers all day long and are expected to be a resource for homeowners interested in their company’s products and services. For this reason, it is essential CSRs are extremely knowledgeable about specific service offerings and can appropriately articulate the value. Customer service representatives are pros at being able to confidently give consistent, correct answers to customer questions, improve customer retention, and act on sales opportunities to help their companies thrive! Here’s 4 unique ways that customer service representatives in the energy industry help to improve customers’ overall experience with a local fuels and HVAC company:

CSRs adequately answer customer questions and concerns as they arise.
CSRs help customers save money with price breakdowns, discounts, and state-applicable rebate information.
CSRs are experts at explaining the value that service plans have for homeowners.
CSRs are responsible for breaking down the various benefits of new equipment installations.

Related Post: Find an Energy Career That Suits You
Benefits of Working as a CSR in the Fuels & HVAC Industry
When you pursue a career in the energy industry, you’re not doing just a job—you are becoming a part of a team that keeps your friends and neighbors comfortable and happy, warm during the winters, and so much more. On top of that, you’re doing your part to protect the environment by promoting clean-burning fuels that produce fewer emissions than other fuels. As a customer service representative in this field, you’ll experience the benefits of:

Working for an essential business that is both pandemic-proof and recession-proof
Having job security in a renewable energy landscape
Caring for your community
Maintaining a great work-life balance
Receiving excellent starting pay & signing bonuses
Being eligible for career advancement opportunities

Begin Your Energy Job Search Today
Take the next step in your job search today by creating your free profile on Generation NEXT Energy Pros in your state. Once you create your account, you can start connecting with local energy employers to learn more about their businesses. Check out our free resources online and learn about career opportunities in the industry today by reading our blog. Visit our homepage to find your local Generation NEXT Energy Pros page to create your account now!

The fuels and HVAC industry is filled with a variety of lucrative career paths that offer excellent, competitive pay, great benefits packages, and an admirable work-life balance. Fuel delivery drivers are no exception to the advantages that this booming industry has to offer. In fact, these incredibly indispensable workers maintain reliable hours, have high starting […]

The fuels and HVAC industry is filled with a variety of lucrative career paths that offer excellent, competitive pay, great benefits packages, and an admirable work-life balance. Fuel delivery drivers are no exception to the advantages that this booming industry has to offer. In fact, these incredibly indispensable workers maintain reliable hours, have high starting salaries, enjoy the perks of working for locally-owned companies, and are some of the most knowledgeable resources about the safe handling and use of fuel for their customers and fellow employees. Keep reading to learn the top reasons that you should consider becoming a heating oil or Bioheat® fuel delivery driver as well as dispel some of the most common misconceptions about this viable career path.
Benefits of Becoming a Fuel Delivery Driver
Fuel delivery drivers work on the go. They are responsible for the efficient and safe delivery of heating oil and Bioheat® fuel to an established customer base on daily local routes. If working on the open road while staying close to home sounds like what you want out of a driving position, this career path may be perfect for you! In fact, fuel delivery driver positions come with several great job benefits including:

Reliable work hours
Earning competitive wages and benefits
Staying local

Related Post: High-Paying Jobs in the Bioheat® Fuel, Oil, & HVAC Industry
Common Misconceptions About Fuel Delivery Drivers
Understandably, most technical school graduates or individuals holding CDL licenses may confuse fuel delivery driver positions with those of long-haul truckers or fuel transport drivers. However, these positions couldn’t be any more different from these commonly held perceptions of what a driving position is like. In reality, fuel delivery drivers get to experience the benefits of working for small, and locally or family-owned and operated companies, enjoy regular 8-5 working hours, make excellent pay, and are always home for dinner! Check out the list below to learn the truth about fuel delivery driving jobs and to discover whether this position would be a great fit for you.
Myth #1: Fuel delivery drivers aren’t paid very much.
Fuel delivery drivers earn competitive wages, allowing them to grow as they earn. Forget entry-level low-paying gigs that make you scrape by with the competitive starting salaries and great benefits packages offered to fuel delivery drivers. As a fuel delivery driver, you’ll earn enough pay to keep you and your family comfortable, plus get the benefits you deserve.
Myth #2: Fuel delivery drivers work long hours, overnight, and are required to drive on long haul trips.
Although most driving careers mean long hours and far distances, fuel delivery drivers have the benefit of staying locally in their own neighborhood. As a fuel delivery driver, you’ll work a reliable 8 – 5 hours or something similar. This means that you can count on being home for dinner and enjoying a promising, good work-life balance. You won’t need to worry about long hauls or driving late into the night when you select this career path in the fuel industry as the job for you.
Myth #3: Fuel delivery drivers have simple jobs.
Fuel delivery drivers are among the most valuable, highly skilled, and knowledgeable employees in the fuel industry. As a fuel delivery driver, it is essential to maintain an up-to-date and in-depth knowledge of heating oil and Bioheat® fuel systems, fuel tank safety, regulations, proper handling and use, as well as being skilled at time management and providing top-notch customer service. After all, fuel delivery drivers in the fuels and HVAC industry are tasked with the responsibility of delivering the essential heating fuels that their customers and neighbors need to keep their home heating systems running, especially during the chilly winter months.
Myth #4: Most fuel delivery drivers work for big companies.
The energy industry is unique in its ability to care for its employees. Many Bioheat® fuel delivery and HVAC companies throughout the United States are comprised of small, locally-owned and family-operated businesses that take their employees’ satisfaction seriously. By deciding to become a fuel delivery driver, you’ll be entrusting your career into the hands of employers that truly care to keep all of their customers and their employees happy while striving to make a difference in their local communities.
Related Post: Find an Energy Career That Suits You
Start Connecting with Hiring Energy Employers Today
If you’re ready to start an exciting career, you can begin today! We at Generation NEXT Energy Pros commit ourselves to fueling the workforce in the energy industry. Choosing to work in the energy industry is a commitment that keeps giving back. While the energy industry offers several career paths, delivery driver positions come with many unbeatable benefits. Search jobs in the fuels and HVAC industry on Generation NEXT Energy Pros today by visiting our homepage and selecting your home state to create your FREE account now. Become a delivery driver in the energy industry for a rewarding career with competitive pay, valuable benefits, and a work schedule promoting a healthy work-life balance.

The energy industry is filled with opportunities for entry-level job seekers, and energy service technicians are currently in high demand. Set yourself up for success with competitive starting salaries, great work hours, high earning potential, and plentiful opportunities for upward advancement when you secure your entry-level job as an energy service tech with the help […]

The energy industry is filled with opportunities for entry-level job seekers, and energy service technicians are currently in high demand. Set yourself up for success with competitive starting salaries, great work hours, high earning potential, and plentiful opportunities for upward advancement when you secure your entry-level job as an energy service tech with the help of Generation NEXT Energy Pros. You heard us right! Instead of spending years scraping by with low wages to gain work experience, recent trade school graduates are eligible to take on rewarding, high-earning positions as service technicians in the energy industry right away! Keep reading to learn about service technician training, compensation, and work duties to see if this energy career route is the right path for you!
Training is More Affordable Than Pursuing a Traditional 4-Year Degree
One of the biggest problems facing the incoming workforce today is crushing student loan debt and low starting salaries for entry-level positions. Luckily, the energy industry offers job seekers a way to circumvent these troublesome financial hurdles with affordable training and excellent starting salaries. Simply put, training to become an HVAC energy service technician is a much more affordable alternative to pursuing a 4-year university degree. In addition to being a highly in-demand, entry-level job with competitive compensation, energy service techs will be able to step foot into their careers with less debt and incredible job security. The high starting salaries in this career will jump-start your financial security after your graduation from technical school.
Related Post: High-Paying Jobs in the Energy Industry
Earn a High Salary in a Position That Works for You
Some of the most noteworthy perks of becoming an HVAC energy service technician are the competitive salary and future earning potential that come along with this position. After all, a high starting salary doesn’t mean there’s any less opportunity to advance in your career. In fact, there’s always room for growth in the energy industry. Service technicians have a unique opportunity to advance to supervisor and service manager positions as well as aim even higher to reach their ultimate career goals.
Should You Consider a Service Tech Career in the Energy Industry?
If setting yourself up to make more money with less debt when you enter the energy workforce sounds intriguing, then becoming a service technician might be the perfect career move for you to strive for. Here are a couple questions to ask yourself to determine if an HVAC service technician career is right for you:

Are you technologically inclined?
Interested in a high paying job?
Want a job that doesn’t have you sitting in an office cubicle all day?
Desire meaningful, fulfilling work?
Needing the work-life balance that comes with a regular 8:00 a.m. to 5:00 p.m. schedule or similar hours?
Do you like the idea of working for locally-owned companies with a family-like atmosphere?
Need great job security/an essential position that is both recession and pandemic-proof?

If you answered “yes” to any of the questions above, a service technician career in the energy industry is sure to be an excellent fit for your ideal work environment.
Related Post: Career Spotlight: Benefits of Becoming an HVAC Technician
Kickstart Your Career Today by Creating a Free Profile on Generation NEXT Energy Pros
If an energy service technician career sparks your interest, begin by creating a FREE GeneratioNext Energy Pros profile to start connecting with local employers in your state today while browsing your area’s job listings. This career route will provide a stable financial future so that you can feel confident pursuing a job you’re passionate about. Rest assured that a career in the energy industry means a secure and stable future for you. Be sure to check out our free resources and learn about career opportunities in the industry today when you visit our website and select your state’s energy marketer’s association page.

At Generation NEXT Energy Pros, we understand how important it is to find a career in an innovative industry that’s making a difference in the world. With all the advancements that the Bioheat® fuel and energy industry is making towards becoming more eco-friendly, affordable, and widely available across the globe, the diverse job positions created […]

At Generation NEXT Energy Pros, we understand how important it is to find a career in an innovative industry that’s making a difference in the world. With all the advancements that the Bioheat® fuel and energy industry is making towards becoming more eco-friendly, affordable, and widely available across the globe, the diverse job positions created by the industry are skyrocketing in demand. Now, with your individual skillset, expertise, and preferred work environment in mind, you can find an energy career suited to you. Keep reading to learn about all the different types of positions available in the energy and fuels industry and discover which would be an excellent fit for you.
Top Perks of Working in the HVAC & Fuels Industry
Working in the energy industry offers employees a whole host of unique benefits and opportunities. Whether you are interested in pursuing a career as a technician, delivery driver, service manager, or customer service representative, you will be met with excellent pay, great benefits, job security, and plenty of opportunities for advancement throughout your career. Since HVAC & fuels companies are often small, locally or family-owned businesses, they like to go above and beyond keeping their staff and support happy and satisfied. When working for an energy company in your area, you can expect:

Lasting job security in a recession-proof, pandemic-proof industry
Reliable, family-friendly working hours
Competitive pay
Great benefits packages
Earning potential & career advancement opportunities

Related Post: 5 Reasons a Career in Energy Is a Smart Choice
Different Careers in The Energy Industry:
Option #1: Apprenticeship and Internship
Whether you’re just starting your career or thinking about a career change, interns and apprentices get the chance to join a team that will guide them to success, empowering them to learn and grow in the innovative energy industry. You can start here and begin to plan out your next career move and set attainable goals for your future by finding energy apprenticeships and internships at a local business near you!
Option #2: Delivery Driver
If you consider yourself prompt and efficient, this position is for you! If working on-the-go appeals to you, becoming a fuel delivery driver is a great opportunity to work outside of the office and take on a valuable role in your community. You’ll work with a variety of customers, delivering heating oil and Bioheat® fuel to homeowners and businesses in your area. This position comes with competitive pay and a work schedule that promotes a positive work-life balance. HVAC and fuel companies work especially hard to schedule their drivers on predictable routes and dispatch deliveries at the perfect time for their customers to receive their fuel.
Option #3: HVAC Service Technician
As a service technician, you’ll be performing hands-on work on HVAC equipment for homes and businesses, and when problems arise for clients, you’ll be the one restoring the heat or hot water. HVAC service technicians are detail-oriented, love working out in the field, enjoy problem solving, and make an incredible difference in their communities.
Related Post: How to Set Career Goals and Plan Out Your Career in the Energy Industry
Option #4: Customer Service Representative (CSR)
As a CSR in the energy industry, you’ll be an expert troubleshooter and leave customers feeling positive about the entire experience. In this role, you will likely be the first-person new customers will encounter with their questions about service plans, deliveries, scheduling maintenance, and more! CSRs are skilled at teaching the customers what the company is all about, listening to their needs, and recommending products and services that will greatly improve their home comfort and convenience.
Option #5: Fuel Transport Driver
Interested in travelling for work? If so, working as a transport driver offers you this wonderful opportunity! In this position, you’ll be delivering fuel to providers across the regional area. If your preferred work style is outside of the office, on the move, and focusing on one big task at a time, transport driving offers you the ability to thrive in an environment that best suits you.
Option #6: Service Management
The energy industry is always in need of great leaders. As a service manager, you’ll oversee a wide variety of employees that make energy businesses run. Here’s the best part, you may be able to easily step up from nearly any other energy career into management if you choose to go after this next step! Service managers are detail-oriented, great problem solvers, and always looking out for their customers, employees, and the company with their keen knowledge about the industry and their company’s processes.
Related Blog: Career Spotlight: Service Manager
Option #7: Salesperson
Help business owners grow their company and build new clientele as a salesperson in the energy industry. In this career, you’ll prospect, develop, and nurture relationships with potential clients and customers while actively seeking new opportunities for residential, agricultural, and commercial growth. Sales employees in the HVAC and fuels industry are excellent at creating effective strategies, they are big thinkers, clear communicators, and love driving their company towards greater success.
Begin Your Energy Job Search Today
Take the next step in your job search today by creating your free profile on Generation NEXT Energy Pros in your state. Once you create your account, you can start connecting with local energy employers to learn more about their businesses. Check out our free resources online and learn about career opportunities in the industry today by reading our blog. Visit our homepage to find your local Generation NEXT Energy Pros page to create your account now!

Choosing a career in the fuels & HVAC industry is a smart move. With the great benefits, competitive pay, and upward mobility that energy companies offer their employees, it’s no wonder that so many energy service technicians end up making the transition to becoming service managers in their careers. The position of Service Manager is one of the most valued in the energy industry. In fact, the role of a service manager plays a crucial part in ensuring efficient operations and delivering top-notch services to customers. With the busy season fast approaching and energy companies looking to hire new talent, now is a great time to start thinking about how you want to make your next career move. Keep reading to learn more about what a service manager is, what they do, and the benefits of this career.
What Is a Service Manager?
A service manager in the energy industry is a detail-oriented, highly organized individual with excellent communication skills. Service managers enjoy working in fast-paced environments within tight-knit teams. They practice team leadership skills on a daily basis, and they keep the workflow steady and organized for all other employees through communicating and collaborating with the rest of the management team.Related Post: 5 Reasons a Career in Energy Is a Smart Choice
What Does a Service Manager Do?
Bioheat® and HVAC service managers oversee daily operations. They manage service technicians, delivery drivers, and customer service representatives. They are responsible for ensuring the team is performing effectively. From scheduling installations and service to payment collections and compliance documentation—they oversee it all. Here’s a few of the most important tasks that service managers undertake in their average workday:
1. Managing Customer Expectations:
One of the primary responsibilities of a service manager in the energy industry is to manage customer expectations. Whether dealing with residential, commercial, or industrial clients, service managers act as the primary point of contact for addressing customer inquiries, concerns, and complaints. They play a pivotal role in ensuring customer satisfaction by providing timely and accurate information, resolving issues, and maintaining effective communication channels.
2. Ensuring Equipment Performance and Maintenance
In the energy industry, where reliability and uptime are crucial, service managers oversee the performance and maintenance of critical equipment. They coordinate with technicians and engineers to develop and implement preventive maintenance schedules, ensuring that a customer’s heating oil and HVAC systems are operating optimally. By proactively identifying and addressing potential equipment failures, service managers help minimize downtime, reduce costs, and enhance overall system performance.
Implementing Safety and Compliance Measures
Safety and compliance are paramount in the fuels and energy industry. Service managers play a vital role in implementing and enforcing safety protocols to protect both employees and customers. They stay updated on industry regulations, conduct regular safety audits, and ensure that technicians are trained in proper safety procedures. By maintaining a culture of safety and compliance, service managers contribute to minimizing risks and fostering a secure working environment.
Managing Service Contracts and Agreements
In a complex energy landscape, service managers are responsible for managing service contracts and agreements with customers and suppliers. They negotiate terms, ensure contractual obligations are met, and coordinate with internal teams and external partners to deliver services as agreed upon. This involves overseeing service level agreements, tracking key performance indicators, and resolving any disputes or issues that may arise. Effective contract management helps build strong relationships with customers and vendors, ensuring smooth operations and customer satisfaction.
Leading a Skilled Team
Service managers are often responsible for leading and managing a team of technicians and support staff. They play a crucial role in fostering a positive work environment, promoting collaboration, and developing the skills of their team members. By providing guidance, training, and mentorship, service managers empower their teams to perform at their best, ultimately contributing to the success of the organization.
Service Manager Career Benefits
When it comes to becoming a service manager in the energy industry, the benefits are plentiful. Along with providing competitive wages and additional growth opportunities, the employee benefits are a huge selling point. This makes becoming a service manager an excellent career option, especially for individuals who have prior knowledge and experience working in the energy industry.
Related Post: Take the Next Step in Your Career as a Service Manager
Find Your New Career Opportunity Today
The busy heating season is right around the corner—so now is an excellent time to start exploring new career possibilities and opportunities. A service manager job offers numerous opportunities for career development in a variety of areas, while allowing you to earn a competitive wage, work desirable hours and continually develop an expanding skill set. If you’re ready to take the next step in your service manager career, you can begin by exploring local energy companies right on Generation NEXT Energy Pros. Explore companies that are hiring in your area and find a job that’s a good fit for you. Get started today!

Graduation is approaching for many tech, trade, CDL, and vocational school students—are you graduating this year? If so, you may be thinking about your next steps. Many university graduates will spend the next weeks or months scouring job-ad websites and applying for position after position—but fortunately for you, there’s a better way. Forget applying to dozens of jobs and waiting for responses, only to be passed over or not responded to at all. Graduates looking for HVAC or trade jobs in the energy industry can create a free applicant profile on Generation NEXT Energy Pros —rather than applying to companies, give them the opportunity to come to you! Keep reading to learn the top ways to stand out in your job search.
Preparing for Your Job Search is Easy with Generation NEXT Energy Pros
We make it easy for technical students, energy professionals, and veterans to join the energy industry workforce. Create your profile on Generation NEXT Energy Pros to apply for an internship or full-time position to start your career in the energy industry on the right foot. You can earn money locally while building your career and gaining experience, setting yourself apart to stand out in the competitive world of job hunting! Plus, we offer free career-building resources to help you prepare for your job search.
Related Post: Find a Job Right after Graduation in the Energy Industry
Easy Ways to Stand Out to Employers in the Energy Industry
Keep Your Resume Updated
When creating a resume, there are must-include sections and content to make sure you stand out among other applicants. For instance, you will want to include your current graduation status, your educational experience and relevant coursework, as well as your work and volunteer experience. Be sure not to forget to include your qualifications/certifications that are still in progress, like your CDL. Potential employers appreciate seeing the skills you are currently working on.
Related Post: How to Revamp Your Resume for Energy & HVAC Careers
Focus on Your Accomplishments
Another way to stand out to potential employers during your job search is to focus on accomplishments and results more than a list of your relevant skills which might be identical to other potential job applicants. Listing your professional or educational accomplishments is a great way to set yourself apart from the crowd and demonstrate to employers how you approach problem solving on the job.
Use a Job Search Platform Customized to the Energy Industry
Students and graduates can create free profiles on our website. Specialized for the energy industry, the platform hosts a collection of profiles for local energy, Bioheat® fuel and HVAC employers who are looking for new talent. Unlocking access to this database will allow you to reach out to employers, employers can reach out to you, and you can foster a professional relationship that could last for decades.
Join the Industry through Generation NEXT Energy Pros
Generation NEXT Energy Pros is here to help qualified applicants find lasting careers in the energy industry. Rather than applying to dozens or even hundreds of job ads online, visit our home page here and select your home state to create your free profile online and begin making personalized connections with local energy and HVAC companies today.

With Earth Month in full swing, our team at Generation NEXT Energy Pros is thinking of the most effective ways to reduce our carbon emissions now. Lowering our environmental impact is a huge concern, especially when it comes to finding clean, renewable, and eco-friendly energy sources to fuel homes at a price that doesn’t break […]